FAQ

Frequently Asked Questions

How long does it take till my order arrives?

All orders will be shipped out after 14 days from the Netherlands. It depends on your country how long it takes till the order arrives after this. In Europe its normally 4 days, outside Europe some more days.

Track and Trace

Most shipments are sent by POST.nl without tracking. But don’t worry, we never encountered a shipment which didn’t  arrive.

Downloads

When ordering a CD-R you will get a free download. When using the discount option (5 CD-r’s or more) the download will be in MP3 format only. In all other cases you can choose your format. MP3, WAV, OGG, AIFF or FLAC.

You will download from a privat server, actual download speeds are up to 10mb/s.

My order did not arrive

Sometimes it just takes longer then expected. It depends on you country where the order has been sent to. Did you use the correct address?

Listen to this. There has never been one order which has not been delivered. We will always ensure that your order will be delivered.

I have got a problem

OH NO! Ask us  about it in email! See the contact form on the website at the menu “Contact”